Reference

How bloxflip Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account securely — your contact details, payment method identifiers like your JazzCash or Easypaisa wallet number, and your session activity.

Account data kept secureJazzCash & Easypaisa wallet identifiers protectedYour right to access or delete dataNo data sold to third parties
bloxflip How bloxflip Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this policy, want to request a copy of the data we hold on your account, or need something corrected, our support team is the right starting point. You can reach us through live chat inside your account dashboard, by email at our published support address, or through our help portal. We aim to respond to privacy-related requests within a few working days — complex requests such as full data exports may take a little longer.

Live Chat Open the chat window inside your account dashboard. Our support team can pull up your account and address data queries directly.
Email Support Send your request to our support email address. Include your registered phone number or wallet reference so we can locate your account quickly.
Help Portal Our help portal lets you submit a formal data request or correction. Track the status of your request from the same portal page.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply security measures at every point where your data moves — registration, deposit, withdrawal and session login. Payment wallet references from JazzCash, Easypaisa and Raast are transmitted over encrypted connections and are never stored in plain text. Your account password is hashed; we do not have access to it in readable form. Access to your account records inside our systems is restricted to staff who need it to operate your account or resolve a support query.

Encrypted Payment Data

JazzCash, Easypaisa and Raast wallet references move over SSL-encrypted connections. We store only a masked reference, never your full wallet credentials.

Cookie and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings.

Account Security and OTP

Login and withdrawal confirmation use a one-time PIN sent to your registered mobile number, adding a second check before any sensitive account action completes.

Data Retention and Deletion

We keep your account data while your account is active. Once you request closure, personal data is deleted or anonymised after the legally required retention window passes.

Common Questions About Your Privacy on bloxflip

These are the questions we hear most often about data and privacy. If yours is not covered here, reach out through live chat or the help portal and we will give you a direct answer.

We collect your name, email address, phone number and the wallet identifier you use — JazzCash, Easypaisa or Raast. We also log your device type and IP address at the point of registration.

We store a masked reference only — not your full wallet number or PIN. This reference is used solely to match your deposit or withdrawal to your account.

Yes. Contact our support team through live chat or email with your registered phone number. We will compile and share your account data within a reasonable timeframe.

We share data only with the payment processors needed to complete your JazzCash, Easypaisa or Raast transactions. We do not sell or pass your information to advertisers or unrelated third parties.

Submit a deletion request via the help portal or by email. After account closure, your personal data is removed or anonymised once the legally required retention period ends.

We use session cookies for login continuity and analytics cookies to improve the lobby. You can block non-essential cookies through your browser settings without losing account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.