What Data We Collect and Why We Keep It
We collect information in three ways: what you provide when registering (name, email, phone number), what your payment method passes to us during a transaction (JazzCash wallet ID, Easypaisa account reference, Raast payment token), and what your device sends automatically (IP address, browser type, session timestamps).
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We use this data to verify your identity, process deposits and withdrawals, and detect unusual activity on your account. We do not sell, rent or share your personal information with advertisers. Data may be shared with payment processors — including the providers behind JazzCash, Easypaisa and
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Raast — strictly to complete your transactions. We retain account records for as long as your account is active and for the period required to meet our legal obligations, after which data is deleted or anonymised. Access to your data and availability of certain features depends
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on local law and is offered only where local law permits. If you believe we hold incorrect information, you can contact our support team and we will correct it within a reasonable timeframe.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.